FREQUENTLY ASKED QUESTIONS
WHAT IS AN ESCAPE ROOM?
An Escape Room is a gaming adventure with movie-like scenarios, but in real life. You and your teammates have one hour to decipher clues, solve puzzles, and find secrets to escape out of a room.
No matter how many are players are in your group, all bookings are now private. COVID-19 precautions are in place according to CDC, state, and local guidelines. We clean and sanitize before each game and provide hand sanitizer at our facility. Each staff member wears a face mask at all times, and players are required to wear a face mask in common areas. Once in your escape room, you may remove your face mask because you will only be with your private group.
ARE ESCAPE ROOMS SUITABLE FOR CHILDREN?
Our games are recommended for ages 16 and up. Children ages 12-15 are permitted in the facility and can participate, but must have their own ticket and be accompanied by a paying adult. Although the rooms are not "scary" and do have appropriate content, the complexity of puzzles could be too difficult. Liability waivers must be signed by a parent for any minor child participating. Children under the age of 12 years old are not permitted (because we have axe throwing too!)
WILL I ACTUALLY BE LOCKED INSIDE OF A ROOM?
Not really, no. The door into the game is unlocked at all times for your safety. If you need to leave the room, you can at anytime, but the clock keeps ticking for your team!
WHAT IF WE NEED HELP?
There are microphones and cameras in each our escape rooms. This is to assist you and your group if you get stuck. Our game master can provide you with as many clues necessary, but you obviously want to try and get through the clues and the game without help. You may not escape the room in less than 1 hour, but we promise you will have fun trying!
HOW DO WE PREPARE FOR OUR GAME?
We provide free lockers in our facility for your belongings while you are participating in the escape rooms if you choose. It's best to book your game in advance through our website. We do accept walk-ins if there is an opening. Plan to arrive 15 minutes prior to your booking time for check in, and plan to stay 10-15 minutes after your game for debrief and photos. We keep a strict booking schedule, so if you arrive late, you may not receive the full time in your room. You may take your phone in the room with you, but you won't need it. We ask that no photos or videos be taken to help keep the integrity of our rooms for new incoming players. But you can take pictures in our lobby photo area.
HOW DO I PAY?
Booking online through our website is safe and secure. We accept credit and debit cards or cash for walk-ins. Upon booking a room, your card is charged at the time of online booking at the rate of $25 per player per room plus tax. If there are others in your party who wish to pay separately, you will only need to book 2 people to reserve a room. The rest of your group may pay upon arrival. Our games are non-refundable. We will try to accommodate a change in your booking if necessary with advanced notice. If our facility must close due to inclement weather, your game will be rescheduled at your convenience. We do sell gift cards online and at our facility. You may redeem a gift card online in the checkout cart by entering the gift card code.
DO YOU HOST TEAM BUILDING EXPERIENCES, CORPORATE EVENTS, AND PARTIES?
Absolutely! We can accommodate large parties (birthdays, bachelor/bachelorette, etc.) and corporate groups. We offer large group packages for use of all our games and axe throwing facilities. Escape rooms provide a unique teambuilding experience for your business or work group. Since our rooms require players to communicate and solve problems while working against a time frame, it is the perfect setting for team building in a fun, positive environment.
WHAT IS AXE THROWING?
Axe Throwing is a new and exciting form of entertainment that is gaining popularity in the U.S. Our trained staff will show you how to throw an axe during a brief coaching session before you start.
IS AXE THROWING SAFE?
Yes, provided the participants follow the instructions and safety rules explained by our staff. Out trained staff will be in the axe throwing arena with you at all times and monitors all your throws for safety. Once you have gone through out safety introduction course, you will be allowed to enter the axe throwing arena.
WHAT DO I WEAR?
Wear comfortable clothes and close toed shoes. You will not be permitted to participate if you are wearing open toed shoes.
HOW OLD DO YOU HAVE TO BE TO THROW AN AXE?
Children ages 12-16 may participate, but must be accompanied with a paying adult. No children under the age of 12 years old are permitted. All minors must sign a waiver in addition to having a parent signed waiver.
CAN YOU BRING YOUR OWN FOOD AND DRINK?
Yes, absolutely! We also sell soft drinks and pizzas! (Staff has the right to end your game if you appear to be intoxicated or are throwing in an unsafe manner.)
WHAT IF I NEED TO CANCEL?
If you contact us at least 48 hours in advance, we will try to accommodate a change in your booking if possible. We do not issue refunds if you do not show for your scheduled time.
CAN I BRING MY OWN AXE?
We do not permit outside axes or weapons to throw due to our insurance policy. You must use what we provide, but don't worry - you'll love our axes!
World Axe Throwing League (WATL)
We are part of the WATL where you can participate in the indoor sport of axe throwing tournaments. Contact us to join a league!